At Team APAC, protecting your data is a top priority.
Team APAC relies on the global EOR infrastructure platform – NEO that adheres to ISO 27001 and SOC2 Type 2 requirements and implements industry-leading practices to safeguard personal, financial, and business data across every interaction.
Platform Security
Single Sign-On (SSO) and 2FA
Secure, streamlined access using identity providers you already trust.
Role-Based Access Controls
Customizable permissions allow teams to manage access to data and features based on role or need.
Data Hosting & Infrastructure
• Hosted on Amazon Web Services (AWS) in the EU
• Infrastructure spread across multiple availability zones
• Built-in disaster recovery and business continuity
Network Security
• Private VPC with strict network access controls
• End-to-end encryption (256-bit SSL/TLS)
• Strong password policies and enforced HTTPS
Monitoring & Incident Response
Real-Time Monitoring
NEO uses leading third-party tools to continuously monitor infrastructure and detect vulnerabilities.
Penetration Testing
Biannual third-party penetration tests ensure the platform remains resilient and secure.
Incident Response
In case of a security incident, NEO follows a defined protocol including:
• Rapid containment
• Internal escalation
• Root cause analysis
• Transparent communication
People & Process
Employee Training
All Team APAC’s and NEO’s employees undergo annual security awareness training.
Background Checks
All new hires are vetted according to local laws and must sign confidentiality agreements.
Secure Development
Code is reviewed, tested, and deployed through secure CI/CD pipelines to minimize risk and prevent vulnerabilities.
Questions
If you have security concerns or need to report a vulnerability, please reach out to:
NEO Security Team: security@neohr.io
Team APAC Support: support@teamapac.com
